News Analysis – Page 154
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Online onlyApril 2016 issue
Read a digital version of the April 2016 edition of Insurance Times. Cover story: How the internet is killing off the high street broker; Towergate’s future clarifies; Unrated Gable battles to build broker trust; McKenzie Friends – the new cash cow for CMCs?; Insurers are learning on claims, says ABI; ...
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AgendaAnalysis: How technology is taking the pain out of claims
FCA review found SMEs felt the claims process was complex and confusing Now, drones, smartphone apps and even 3D printers are helping to smooth the claims process
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AgendaAnalysis: Disrupting Lloyd’s
Tokio Marine Kiln’s Roger Bickmore talked to sister publication Global Reinsurance about innovation and the potential to disrupt the centuries old Lloyd’s market
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This WeekAnalysis: Claims reform like ‘using sledgehammer to crack a nut’
Fraud Charter members hear that latest proposals to limit whiplash claims could drive up insurers’ cost and leave genuine whiplash sufferers without proper court representation
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NewsAnalysis: Tianjin’s lessons for complex claims
Global incidents like the Tianjin explosion in China can leave loss adjusters in a cultural and political bind. Cunningham Lindsey director of major and complex loss Ben Price talks to sister publication Global Reinsurance about the challenges behind managing major losses
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NewsAnalysis: Is the future of insurance already here?
We look at six start-ups promising innovation in insurance while vying for recognition in an increasingly crowded start-up ecosystem
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Online onlyAnalysis: Towergate at centre of Highbridge UK M&A plot
Private equity house’s acquisitions of majority stakes in Towergate, Price Forbes and now Broker Network are just the beginning
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AgendaAnalysis: Insurers dealing better with events like floods, says ABI
McVitie’s ginger nuts have returned to supermarket shelves just three months after five feet of flood water halted production at the company’s Carlisle factory. Around 540 tonnes of debris was cleared at the site in barely 90 days. This world shortage of one of the UK’s ...
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AgendaAnalysis: Mind the gap – underinsurance and climate risk
Geneva Association secretary-general Anna Maria D’Hulster spoke to sister publication Global Reinsurance about underinsurance, global regulation, climate events and the direction of the insurance industry’s think-tank
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AgendaAnalysis: More needs to be done to tackle spurious PI claims
The number of claims going through the MoJ’s RTA claims portal is falling, but that does not mean the market has finally turned.
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AgendaAnalysis: You’re doing better, customers tell home insurers
Net Promoter Score for last six months of 2015 averaged 2.7 – against 0.7 the year before
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AgendaAnalysis: Outside looking in – leading businesses to innovate
Three innovators from outside the insurance industry discuss their approaches to change and how they improved the customer experience. All three will speak at the Insurance Times ID2016 conference
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AgendaAnalysis: FCA urged to probe commission payments in property
Industry experts say questionable practices continue in property insurance and Competition and Markets Authority is to update report that uncovered excessive commission rates
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NewsAnalysis: Companies’ top five non-physical risks
Insurance IT company Xuber Xposure director Justin Davies outlines for our sister publication GR the top five types of insurable non-physical damage
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NewsAnalysis: New UK rules prevent senior execs from evading poor past
New regulations governing job references for senior executives moving between insurance firms are to be published in March. Senior employment lawyer Nick Wilcox of Brahams Dutt Badrick French explained the new rules and their implications to our sister publication, GR.
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NewsCarrot Insurance turns tragedy into award-winning telematics
Software created by Kamran Mahmoudzadeh after his son’s motoring death has helped make young drivers safer
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NewsAnalysis: Solvency II – they think it’s all over … it’s hardly started
There’s plenty more to come on Solvency II, according to Ashley Smith, senior vice-president of business development for specialist Solvency II funds data consultancy Silverfinch. Our sister publication Global Reinsurance reports
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NewsMike Bruce and GRP hit back against Bluefin accusations
Bluefin, GRP and Mike Bruce have filed papers at the High Court
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NewsInterview: How Mark Cliff aims to get Brightside back in the game
At the close of 2014, Brightside had a £45m loss and falling revenues. Now, new boss Mark Cliff hopes it will be able to consider acquisitions by the end of 2016
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AgendaAnalysis: High net worth brokers face threat of insurers going direct
The inaugural Insurance Times High Net Worth Broking conference hears that, with insurers like Hiscox ‘cutting out the middle man’, and high capacity driving rates down, brokers have to consider what added value they can bring to the market
