News Analysis – Page 172
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IT InterviewKeeping an eye on costs and customers – Direct Line
Direct Line Group boss Paul Geddes on how the firm has become leaner, more client-focused and well positioned for a bright future
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Online onlyBroker Q&A: Willis looks to 2014
Willis Netherlands interim chief executive Alistair Lester (pictured) identifies the main risks and challenges for the year ahead and tells sister title StrategicRISK about the biggest risk he’s ever taken – taking the stairs from the 100th floor of World Trade Center Tower Two during the 9/11 attacks
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AgendaM&As of 2013
The global insurance market witnessed a surge of interest in 2013, and acquisitions took off for large and small businesses alike
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NewsTowergate’s struggle in 2013
Consolidator went backwards during boss Mark Hodges’s second full year in charge. Will 2014 be any better?
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Online onlyWhy insurers have to upgrade their IT systems for the modern world
Administrative efficiency through the use of modern software is key to growing business and keeping customers happy
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Online onlyQ&A: outgoing Lloyd's chief executive Richard Ward
Richard Ward reminisces about working at his ‘temple’
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News AnalysisThe future of care home insurance
With Ecclesiastical pulling out of the care home market, where does this leave brokers and their clients?
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Online onlyBriefing: The CC probe is an opportunity for the insurance industry to regain lost confidence
Recommendations from the Competition Commission will allow insurers to fight against excessive subrogated claims costs and pass savings on to consumers
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AgendaInsurers are sitting targets for attack
There are a multitude of ways that hackers can access private data from individuals and companies. But as the industry grows wise to the growing cyber threat, many more data protection products are finally coming onto the market
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Online onlyVision 2025: what does the future hold for Lloyd's?
Does David Cameron’s latest trade jaunt to China throw any more light on Lloyd’s plans to procure new insurance business? How far afield does it intend to extend its operations in developing markets?
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NewsThe struggle to make money in classic car
Aon and Capita’s classic car brokers struggled to live up to expectations. But can they prosper in the new homes of Towergate and Markerstudy?
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The KnowledgeThe Knowledge Handbook 2013
From pricing to risk management, regulation and business excellence, The Knowledge covered a wide variety of subjects in 2013. Here, subscribers can read about the key issues that faced brokers and insurers over the past 12 months.
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Online onlyThe Knowledge: broking in the UK
Despite a difficult five years, UK brokers remain optimistic and continue to demonstrate the value they bring. We look at the pressures they have been facing and what the next 12 months might bring
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Online onlyWhere is credit hire and repair most over inflated?
Some regions of the UK have credit hire rates over inflated by as much as 68.4%, while credit repair can be up to 39.1% more expensive for insurers
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Online onlyHow Asian catastrophes started a revolution in the cat modelling world
Modellers have had to have a re-think about how they model risks and how risk correlation is accounted for in models
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Online onlyCan financial strength ratings be trusted?
Ratings play a vital role in helping brokers choose insurers, but do not have the best record for predicting failures
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Online onlyTrade credit insurance: how has it adapted to the post-financial crisis world?
The trade credit insurance market is a different beast compared with before the financial crisis, but what lessons have been learned and how has the market adapted to the new landscape?
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Online onlySolvency II: what next for insurers?
The launch of Solvency II has been rumbling on for 13 years, but the finishing line now appears to be in sight. But with so many twists and turns along the way, many insurers are still unsure of what the European regulations mean to them
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Online onlyWho is committing motor fraud?
Motor insurance fraud is most commonly committed by males aged 20 to 40, and 13% of fraudulent claimants will have committed insurance fraud before, according to the Hill Dickinson Claims and Fraud Index
