News Analysis – Page 180
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Online onlyInside RSA's motor woes
Why one of the UK’s most prominent insurers is exiting 800 broker relationships in private car
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Online onlyMoment of truth: getting claims handling right
Simon Green, the FCA’s head of general insurance protection, on how insurers can improve their service in the wake of the regulator’s thematic review into household and travel insurance claims
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Online onlyRevealed: Why brokers on aggregators are needlessly losing customers
Brokers only have the ‘magic three minutes’ to respond to calls
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Online onlyDubai, Kuala Lumpur, Qatar: the emerging cities challenging the London subscription market
Abu Dhabi, Dubai, Qatar, Singapore, Hong Kong, Kuala Lumpur and Bermuda are all rising fast
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FeaturesIan Parker of ERS: We took a knife to a gun fight
The boss of the former Equity Red Star talks about where the company went wrong in the past – and how it plans to succeed by going back to its roots
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AgendaBrokers in the firing line as FCA focuses on bribery controls
Is there a difference between corporate hospitality and bribery?
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AgendaInsuring the Arctic: handling emerging risks
Infrassure experts on the insurance challenges of Arctic exploration
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AgendaCareers in Insurance: Special Report
After years of cautious recruitment, the job market is picking up. But insurance companies still struggle to fill senior posts, gender diversity on boards remains an issue, while young people are being attracted with training schemes
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Online onlyThe Knowledge – Claims: Fraud
Insurance fraud is creeping back post-Jackson and Laspo. Working together, can insurers and brokers beat the fraudsters?
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AgendaFighting talk from Biba's Steve White
One year on, Steve White is clear on his strategy for the trade body: to make it the go-to organisation for the government and regulators, and to build stronger relationships with brokers
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AgendaService tops price in consumer survey
Policy price is third most important factor for home insurance buyers, research shows
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Online onlyMembers weigh up their future with Willis networks
Insurance Times takes a look at what members and insurers think of Willis’ new commission proposal
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NewsBriefing: We need to make it easier for start-ups
Fewer new brokers have been entering the business. What can be done to encourage entrepreneurs?
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Online onlyWhich insurance bosses took home the biggest pay cheque in 2013?
Insurance Times investigates the executive pay structures in UKGI and who paid the most to their execs in 2013
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Online onlyTowergate targets 2017 sale to reward staff
Insurance Times analyses Towergate’s finances as debts at the broker approach £1bn
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NewsEXCLUSIVE: Only one in 20 motorists understand cost of monthly insurance payments
Most customers have no idea about monthly contract costs, YouGov poll reveals
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Online onlyThe Google threat: the alarming story of a penalised insurer
Insurance Times investigates the power of the search giant and how big brands have fallen foul of its strict rules
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NewsSpecial report: construction bounces back
After years in the doldrums, the construction industry is now the fastest growing sector of the UK economy. This is bringing opportunities for insurers and brokers, but they need to offer a new breed of products
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AgendaE-trading Special Report: commercial lines
As brokers wake up to the benefits of full cycle commercial lines e-trading, we look at the advances it is bringing and also the challenges for the industry
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AgendaSelf-drive vehicles offer opportunities, says new Lloyd's Hong Kong chief
EXCLUSIVE: Dylan Bryant explains how insurers can take advantage of these emerging risks
