CFC to begin pilot of agentic AI quoting tool

CFC has announced an upcoming trial of its new agentic artificial intelligence (AI) quote generation tool, Lane Assist.

The London-based MGA said that the Lane Assist tool will extract submission information from emails and use it to generate quote recommendations “within seconds”.

It also reported that by automating data extraction and quote construction on “low‑complexity submissions”, the tool had the ability to “significantly accelerate the journey from enquiry to quote for brokers, particularly on high volume, mass appetite risks”.

The Lane Assist tool will launch this month via a pilot phase in CFC’s cyber underwriting team, where AI quotes for a small sample of real new business submissions will be generated, then reviewed by a human underwriter.

The MGA stated that each AI-generated quote would follow its established underwriting rules and practices.

The success of the trial will inform the possibility of a broader rollout across the business, with CFC saying it would “test performance, learn quickly and refine the technology” before implementing it further.

Real submissions

Chris Mullan, head of data and AI at CFC, said: “Lane Assist represents a genuine step change in how underwriting can be augmented responsibly using AI.

“This is not a lab experiment – it’s working with real submissions, in live workflows. By starting small, we can validate outcomes, learn quickly and ensure the technology fully supports our underwriters rather than overriding their judgement.

“This pilot puts us firmly on the front foot in our AI journey. Our focus is on scaling agentic underwriting in a way that is genuinely valuable – for brokers, underwriters and ultimately our customers.”