‘This appointment further strengthens our operating model and positions us to capitalise on the rapidly evolving digital, AI and technology landscape across our market,’ says chief operating officer

Miriam Reid has been appointed Arch Insurance’s new head of business solutions, effective immediately.

Reid joins from Beazley, where she spent three years as head of business management and chief of staff for the firm’s global cyber risk team.

Prior to her time at Beazley, Reid spent two decades at AIG, rising through the ranks to hold various leadership positions.

This includes executive manager in the firm’s Europe, Middle East and Africa (EMEA) department and change partner in the global business change office.

The firm said Reid will be responsible for leading “strategic operations, business improvement and organisational alignment initiatives across Arch” and will focus on “scalable, future-ready solutions that help enhance performance and drive growth”.

Transformation agenda

Reid will report directly to Ketan Motwani, chief operating officer at Arch, and will work closely with the company’s underwriting, transformation and technology teams on initiatives aimed at delivering enhanced value to brokers and clients.

Motwani said: “Reid’s breadth of experience, expertise and track record of driving transformation will be hugely valuable to Arch’s operations leadership team. I’m delighted to have her on the team and she will play a key role in embedding our strategic transformation agenda.

“This appointment further strengthens our operating model and positions us to capitalise on the rapidly evolving digital, AI and technology landscape across our market.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.