Dave Chapman, chief revenue officer for Applied Systems, highlights the close relationship the company has built with its partner as they aim for Business Partner of the Year
Briefly explain why you entered the Business Partner of the Year category?
The title of this award, Business Partner of the Year, perfectly sums up how we always work with our broker and insurer partners and it felt like a natural fit.
For the entry itself we focused on one specific project; how we helped the personal service focused broker, A-Plan – now Howden – avoid having to manually rebroke a significant percentage of its household book following the replacement of an existing capacity provider with one that was not set up for eTrading through the broker’s broker management system.
Working together, with both the broker and the insurer, in close collaboration, the new insurer was onboarded and full cycle EDI established for three distinct household products in only six weeks.
What do you think makes your entry stand out and why should you win the award?
This project stands out as it perfectly highlights that no matter how complex a challenge, a focused, motivated, collaborative and mixed discipline team can really deliver.
The level of detailed interaction and the speed of implementation for this project enabled the broker and the insurer to both minimise disruption to their businesses, creating a swift and seamless journey to the ultimate benefit of the end customer.
If is fair to say that this multiorganisation partnership took collaboration, communication, knowledge sharing and team commitment to a new level. The relationships established in this period will also continue to pay dividends for all parties as we move forward, together.
What would winning this award mean to you and your firm?
Winning this award would simply be the icing on the cake for a job well done for the 10-strong team behind this project – providing third-party recognition of the hard work and dedication of those involved from both within Applied Systems, Howden and the insurer.