NFU Mutual News
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News
Fraudster caught out by appearance on Jeremy Kyle show
’It was astounding that she told medical professionals she could not walk unaided, but then appeared on national television doing just that,’ says detective constable
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News
Insurance warning issued as value of lab grown diamonds plummet
’This is a challenge for the insurance industry,’ says head of bespoke insurance
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News
Flood damage reported to insurer after storm nears £10m
’As a nation, we need to become more resilient to extreme weather events,’ says head
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News
NFU Mutual announces first head of commercial
’Driving profitable growth through an enhanced commercial proposition is crucial to NFU Mutual’s long-term strategy,’ says head of propositions
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IT Awards 2023
Insurance Times Awards 2023: Customer Champion of the Year – Insurer finalists announced
Five firms are competing to win the Customer Champion of the Year (Insurer) award at this year’s Insurance Times Awards
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IT Awards 2023
Insurance Times Awards 2023: NFU Mutual looks to alleviate the burden of bereavement on customers
Ben Mattless, customer experience specialist at NFU Mutual, explains how they are looking to make the bereavement process easier on customers and why this means the company should win the Customer Champion of the Year – Insurer award.
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News
Darker nights predicted to trigger rise in home and motor theft claims
Less light in the evenings ‘provides greater opportunities for thieves’, says head of motor claims
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Backchat
Backchat: October 2023
Music making claims managers, parametric job moves, a canine chief of staff and how one insurtech is saving the planet by cycling, what has the insurance industry been up to of late? You heard it here first…
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News
Insurance warning issued as Storm Agnes set to batter UK with strong winds
’We urge home and business owners to check now whether their property is storm resilient,’ says property claims manager
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News
Revealed: Insurance Times Awards finalists 2023
The awards are designed to recognise the best and brightest in UK general insurance
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News
Lab grown diamonds – the next risk headache?
Head of bespoke insurance warns insurers that they will ’not want to pay more’ than they need to in replacement costs
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News
Home insurance market seeing considerable customer churn – Confused.com
Exactly 44.4% of insurance customers switched their policy providers in 2022, reveals research
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News
Prestige Underwriting first MGA to sign up to property resilience initiative
Head of property underwriting says it is ’imperative that more is done to protect those at risk of flooding’
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News
Flood Re announces plan to drive ‘deeper understanding’ of Build Back Better scheme
’We want to see Build Back Better becoming a standard offering on all residential property insurance policies,’ says communications head
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Three additional insurers commit to Flood Re’s Build Back Better scheme
More insurers will come on board in the next six months, says chief executive
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News
Insurance Data Lab reveals highest ranked insurers for customer experience
Six insurers have been recognised with a ‘gold award’ for ‘doing their utmost to help their customers’
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Flood Re reports £46m in GWP for 12 months to March 2022
The government-backed scheme hopes to build on the success of its ’Build Back Better’ initiative in the coming year
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News
Anti-fraud focused OIC portal amendments are vital for the future
The current portal’s set up is a ‘fraudsters’ paradise’, says Carpenters Group director
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News
Flood Re reveals ‘Build Back Better’ scheme
Initial particpating insurers include NFU mutual, Aviva, Ageas, Lloyds Banking Group and LV= General Insurance
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News
Revealed: Claims Excellence Awards finalists unveiled for 2022
In-person, claims-centric awards event is back this year with 20 prizes up for grabs