Customer service controller role to target changes

Allianz Claims has named Jamie Nicholson as newly-created customer service controller to make immediate service improvements in the retail and commercial divisions.

Based in Bristol, Nicholson will be looking to identify short-term actions and longer-term recommendations to improve service and enhance the market position of Allianz.

Ha has more than 20 years' experience of the industry and will bring with him a wealth of operational and customer service knowledge.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics