All Opinion articles – Page 49
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People & OpinionTrevor Matthews
The Friends Provident chief cut his business teeth in Australian general insurance. He tells Lauren MacGillivray why this makes him determined to use his tenure as CII president to introduce a minimum qualification for brokers.
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People & OpinionIt may be obvious, but we’re not doing it
The failure of many insurers to understand the needs of their clients holds back the industry more than any other factor, says John Neal
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Online onlyAspen appoints new head of UK commercial insurance
Clive Edwards to replace the retiring Russell Griffiths
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Online onlyFive things you didn't know about...
John O’Roarke, managing director of LV= General Insurance
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People & OpinionWhy we should stay a cut above the rest
Downsizing could be fatal for some insurers, says Chris Hanks. Instead they should boost customer confidence by keeping hold of their best staff
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Online onlySwinton gets new boss as Smith steps down
Peter Halpin takes the reins but Patrick Smith to remain as chairman as company reports £50m profits
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Online onlyWillis staff offered unpaid leave
Broker wants its workforce to work less hours in bid to cut costs
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People & OpinionCan I have your attention please?
Some underwriters glaze over at the mention of claims inflation, says David Williams. But it’s more important than ever
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Special ReportsMeet the little guys
A family-owned courier firm handed a government lifeline, a television producer turned down for a loan and a lawyer who opened a City bar just as economic disaster struck. Lauren MacGillivray speaks to three entrepreneurs battling to survive
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People & OpinionPeter Smits
Consolidators stalk the land buying up every regional independent broker they can. But their offers are of no interest to this Hertfordshire businessman. He tells Danny Walkinshaw why he keeps saying no.
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Online onlySears Tower in Chicago is renamed after Willis
500 Willis staff moving to landmark US building to cut costs
