Regulation – Page 242
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Online only
Biba satisfaction survey revealed
The British Insurance Brokers' Association's Intermediary Satisfaction Survey has revealed...
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IIB calls for "third way" on travel
The Institute of Insurance Brokers has called for a regulatory distinction between advice-driven and “non-advised” sales of travel insurance...
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FSA unveils new financial crime division
John Tiner reveals the new Financial Crime and Intelligence Division of the FSA...
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News
Another £15m sliced from flood budget
Industry fears further cuts in the comprehensive spending review
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Comments/Letters
There's never enough regulation... ask the FSA
John Jackson says parliament will be looking closely at the behaviour of the regulator, and not before time
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Features
A transparent view
Smaller brokers should not fear the FSA's move towards mandatory disclosure of commission - they will benefit from knowing the preferential arrangements larger brokers enjoy, says Simon Burgess
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C-Zone
Banking beat insurance for fairness
Customers don't think they are being treated fairly, says a new survey. Andrew Holt reports
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C-Zone
Making the cultural shift
The FSA's 'treating customers fairly' principle is a challenging concept which firms must prove they have taken on board. Michelle Slayford explains
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Features
A commission protection strategy
PPI commissions are being investigated by the Competition Commission. This has put pressure on traditional providers to get the right balance of price and product design. Ian Moffatt reports
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C-Zone
Putting PPI to the test
Payment protection insurance is currently in the spotlight owing to the involvement of the FSA in cases of misselling. Julian Hall explains the cover and invites you to test your knowledge of it
