Insurance Times Customer Report is the latest in-depth report giving vital information on understanding your customer
Head researcher, Savan Shah speaks to managing director at Home & Legacy, Barry O’Neil on its performance in this year’s Insurance Times eTrading survey
The annual Insurance Times Broker Service Survey 2018/19 is now open to brokers nationwide!
Research by Decision Technology contradicts common assumptions
Allianz UK to partner car sharing platform, Drivy, to provide insurance to customers
James Burton Director of Product Management at LexisNexis Risk Solutions speaks to Insurance Times on the value of data enrichment and the perceptions of personal motor insurers on the current and future benefits of contributory databases.
LexisNexis Risk Solutions’ Director of Home Insurance Jay Borkakoti speaks to Insurance Times on how digitisation is affecting UK home insurers and how home insurers can leverage data to optimise the customer journey.
Becky Downing speaks on the Q3 2018 launch of Buzzvault, designed to empower householders through the creation of their own secure vault of digitised home contents data.
ACORD to host digital customer event discussing ground-breaking study - join now
Insurance Times, working in conjunction with Lumivo, aimed to investigate a number of home insurance issues from the perspective of consumers who are purchasing home insurance directly through a variety of insurance websites.
Exclusive analysis by Insurance Times of data from the Financial Ombudsman Service ranks insurers by how many complaints were upheld.
Insurance Times Customer Report is the latest in-depth report giving vital information on understanding your customer
ECIC says many customers are at risk of financial difficulties, or even failure, because of the Carillion collapse
900m calls and texts chasing a personal injury claim or insurance issue were made in 2017, according to Ofcom data commissioned by Aviva
Record year for payments as £160m was paid out every day in 2016
Aviva boss Wilson says his firm is at a huge data advantage to help customers