For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078
For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408
’Fleet businesses increasingly expect insurers to respond quickly when vehicles, drivers or operational requirements change because delays can create unnecessary disruption and administrative pressure,’ says deputy chief executive
’By expanding our presence across the Acturis platform, we can continue to deliver our market-leading underwriting proposition to a wider customer base,’ says UK eTrading business development manager
Six MGAs have been awarded the maximum five-star rating for service quality in the Five Star Rating Report: MGA Market 2026/27
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey
The research comes as the market undergoes one of the fastest and most complex periods of change in its history
More than 750 broker respondents provided feedback on their eTrading experiences via software houses and insurer extranets