RSA Analysis – Page 2
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News Analysis
How are the top insurers faring on complaints handling?
Insurance DataLab analyses the top five insurers’ complaints handling performance, exclusively for Insurance Times.
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News Analysis
If a solar flare storm struck earth tomorrow, is the insurance industry ready?
’Without proper modelling of such complex interconnected risks, the impacts are largely unknown,’ says senior meteorologist
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News Analysis
Who is the most profitable insurer in UKGI?
Insurance DataLab analyses the latest regulatory returns of the five largest insurers in UKGI, exclusively for Insurance Times
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News Analysis
In Focus: Are MGAs facing ‘additional challenges’ in securing capacity?
Industry experts discuss the current state of capacity in the MGA space and how it can be secured amid tough economic conditions
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News Analysis
Briefing: Listening to brokers’ concerns on service a vital first step for insurers, but action must follow
‘Listening and learning is the first step – now the more difficult process of improving service levels must begin’
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News Analysis
The Big Question May 2023: What emerging risks should insurance firms watch out for in 2023?
With emerging risks comes opportunity. Six industry leaders share their thoughts on emerging risks with Insurance Times
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IT Interview
Emily Fraser: Neurodiversity at work – for the greater good
Intact financial corporation’s neurodiversity ambassador is working to dispel myths and ‘change the tide’ in insurance
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IT Interview
Lee Mooney: ‘Fear of failure’ inhibited RSA
The insurer is now working to improve by listening and acting on broker feedback, says commercial lines managing director
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News Analysis
Data holding back industry’s efforts to implement social mobility career strategies
While the insurance sector is aggressively addressing imbalances around gender and ethnicity in the boardroom, its strategy on social mobility is seemingly far less advanced – despite the war for talent
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News Analysis
In Focus: Broker schemes present an opportunity to better serve clients’ needs
‘By definition, if you’ve created a scheme, you’ve created a unique selling point,’ says group chief executive
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News Analysis
Briefing: Hybrid working creates opportunities - but the risks need to be understood
Brokers must understand the ramifications of the new working order to support both insurers and end clients
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News Analysis
Cannabis: A growing insurance problem
Tenants using residential rental properties ‘for the harvest of drug crops’ are ‘the biggest threat to private landlords’ – brokers and insurers must have this risk on their radar to combat rising claims
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Analysis
Revealed: Which firm is the most profitable insurer in UKGI?
Insurance DataLab analyses the latest Solvency and Financial Condition Reports to find out which of the top five largest insurers have the best underwriting performance
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Analysis
Opinion: Hybrid ‘new normal’ yet to be clarified across UKGI
Editor Katie Scott discusses the appetite around industry in-person gatherings ahead of this year’s Biba conference
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Analysis
The Big Question May 2022: How can brokers and insurers improve their trading operations and relationships?
Insurance Times asks industry experts how brokers and insurers can better collaborate
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Analysis
Opinion: When will insurers’ broker service improve?
Editor Katie Scott questions why broker service from insurers still has not improved, despite consistent feedback from brokers that communications and decision-making have slowed
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Analysis
Briefing: Broker service has slipped, but RSA has opportunity to shine
RSA comes bottom again Insurance Times’ Five Star Rating Reports, but it can bounce back
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Analysis
Briefing: Insurers increasingly seek to clarify risk appetite for brokers following BI confusion
But, ‘appetite’ can mean different things to different insurers and brokers, meaning that communications need to continue to be clearer than ever
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Analysis
UK’s changing climate will drive industry focus on innovation and risk management
Brokers that can help businesses with “training, monitoring and being ready” ahead of potential flood damage can ensure their commercial clients have a “massive differentiator”
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Analysis
David Howden proven to be ‘an extraordinary operator’ following Aston Lark acquisition
Insurance Times speaks to the industry on Howden’s most recent purchase, which ‘on paper, looks great for all parties concerned’
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