Representatives from Biba and the ABI will meet to "run an eye over" Biba's proposed service standards, with a view to implementing the standards across the industry.

The meeting comes in response to pressure from the Office of Fair Trading (OFT) to improve service to policyholders, as revealed by Insurance Times on 1 May.

Biba chief executive Mike Williams said a date had not been set for the meeting, but he was confident that the talks would lead to the adoption of the service standards, which have been designed in conjunction with Biba's member insurers.

"I'd be very, very surprised and very, very disappointed if it didn't," he said.

One area the OFT is particularly concerned about is the early issue of renewal notices.