Story of the Day – Page 11
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NewsAI usage in insurance is an ‘evolution, not revolution’ – Hiscox
Insurer’s head of technology emphasises that AI is ’a tool to enhance existing practices’, rather than act as a replacement for current people and processes
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NewsCovéa collaborates with brokers on data sharing and risk management – Georges de Macedo
Chief executive emphasises that ‘good relationships with brokers’ is ‘very important’ for the insurer
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News AnalysisWhat are brokers most concerned about in 2025?
Key issues on brokers’ minds this year include price rises and the political climate, according to exclusive research from Insurance Times
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NewsAllianz UK focuses on ‘balance between volume and margin’ to weather cyclical market storm
Inflation and the transition from a hard to soft market in UKGI has impacted insurers’ full-year 2024 results – but insurer chief executive emphasises the importance of disciplined underwriting in managing market cycles
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NewsAgeas UK is ‘very interested’ in embedded insurance – Ant Middle
The personal lines insurer is exploring new embedded product propositions ‘right now’ as chief executive believes this model is ‘really important to the future development of our business’
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News AnalysisNearly half of brokers consider the regulatory environment in the UK insurance market ‘too restrictive’
Smaller firms without dedicated compliance teams find current regulations the most burdensome, according to exclusive Insurance Times research
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News AnalysisWill MBA be catalyst to UK Islamic insurance momentum?
The launch of a new executive MBA in Islamic Insurance and Risk Management has delivered a renewed focus on the UK’s efforts to create a sustainable sharia-compliant insurance sector
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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News AnalysisTechTalk: The broker opportunity to fill a cover gap around commercial drone use
’Small, low value drones can perform a pretty high level of professional services at a fraction of the cost of what you would have had to do previously,’ says head of class
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News Analysis
Are apprenticeships the solution or a costly burden?
’It is hopefully a fast-disappearing perception, but the idea that apprentices are school leavers who make the tea is woefully out of date,’ says learning and development lead
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News AnalysisFive years of ombudsman data exposes insurance’s biggest complaints
A five-year review of ombudsman complaints data reveals motor insurance continues to dominate complaints volumes, while travel insurance has the highest upheld rate of the major UKGI business lines
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News AnalysisSector must ‘start again’ to tackle ‘different beast’ of commercial fraud
’It wasn’t that long ago that the insurance industry came together to tackle major personal lines fraud, so it should be easy to do it again,’ says executive director
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News AnalysisIn Focus: Was Gap insurance ‘unfairly targeted’ by the FCA?
’The way [the FCA has] gone about it, closing down an entire market, is unheard of,’ says managing director
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News AnalysisBeyond borders: Why UK brokers are expanding into Europe
If scale is not sought in Europe, then PE-backed brokers may find themselves being consolidated, further shrinking the UK’s broking mid-market – but what marketplaces are proving most attractive for acquisitional growth?
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News AnalysisBroker schemes data shows overarching commission growth stutter
‘The latest set of data presents a mixed bag,’ says SchemeServe chief executive
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NewsMotor market currently ‘at about the softest point in the cycle’ – Geoff Carter
‘Our view is that the market is substantially underpriced on new business at the moment – the pendulum has swung too far,’ says chief executive
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NewsInsurers ‘aren’t promoting’ telematics enough to consumers
’The richness and relevance of telematics data remain invaluable to insurers committed to fair pricing and improved road safety,’ says head
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News AnalysisInsurance industry needs to hire ‘skills for the future’ instead of focusing on the past
’What were network engineers doing 10 years ago – plugging cables into the back of boxes? That’s not what they are doing now,’ says expert
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IT InterviewDan Saulter: Growth remains on the agenda as Davies sets out 2030 targets
Chief executive confirms that organic growth is the professional services firm’s main growth lever for the next five years – however M&A is not off the table if a deal is ‘complimentary to our strategic objectives’
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News AnalysisIs the industry doing enough to attract care leavers?
’It is important for children in care to see individuals with similar backgrounds achieving successful careers in the financial services industry,’ says sales operations consultant




























