All Suppliers articles – Page 131
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NewsFOS annual data reveals spike in insurance complaints
The FOS believes that rather than relying on systems and processes, more personalised communications is the best way to tackle customer issues
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FeaturesIn Focus: Hard market and Covid-19 brings brokers more schemes opportunities
Fallout from the Covid-19 pandemic has pushed schemes for SMEs up the agenda, with ’brokers looking at this closer than ever’
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NewsBiba renews contract with professional indemnity broker
Biba’s head of technical services noted the ’challenging market conditions’ the sector is experiencing around professional indemnity
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NewsInsurers are failing to use their influence to fight climate change - ShareAction
Some commentators believe ’the insurance industry is the single most annoying part of this whole climate puzzle’
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NewsClaims Excellence Awards finalist 2021 Q&A: Claims Consortium Group’s Synergy software halves claims times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsFlock’s flexible insurance proposition chosen to cover commercial fleets
Flock’s chief executive says ’the world of mobility is changing rapidly’ and traditional policies struggle to keep up
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NewsClaims Excellence Awards finalist 2021 Q&A: Horwich Farrelly’s counter-fraud program expected to save insurers £18m
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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IT InterviewMike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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FeaturesCovid uncertainty connected to premium finance uptick
Following a collaborative research project between Close Brothers Premium Finance and Insurance Times, two experts discuss how finance options could be vital post-pandemic as businesses consider their cash flow
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NewsMajority of motor insurers face challenges when offering UBI products – By Bits
The SaaS insurance platform’s founder and chief executive says most barriers can be ‘easily addressed’
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FeaturesNew premium finance rules – what does it mean for the industry?
Brokers are going ’to have to change the way they do business’ around premium finance following the FCA’s pricing reforms, says insurance premium finance chief executive
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NewsFormer Zurich CFO launches turnkey solution business for ‘frustrated change-makers’
Insurance Times cuts the opening ribbon of Daniel Pender’s new venture, which aims to ‘to solve the problem that everyone’s been trying to solve’ in terms of bringing new products to market promptly
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NewsSide hustle spike causes motor claims concern - ThingCo
Delivery driving, in particular, carries a greater amount of risk than vehicles insured for social, domestic and pleasure purposes
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FeaturesCovid-19 creates new risks as staff return to the workplace
As the UK prepares for a return to the workplace, insurers are faced with demands from employers for advice on a range of emerging risks that will accompany the new normal post-pandemic
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NewsFour-fifths of FOS complaints in 2021’s Q1 relate to general insurance claims – Insurance DataLab
Claims complaints data is a ‘particularly important indicator’ of performance, says service co-founder
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FeaturesC-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’
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NewsFOIL weighs in on new regulatory framework for draft Online Safety Bill
Insurers should ’consider the application of the Bill to insured technology companies providing regulated services from outside the UK’
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NewsRipe’s profit levels up 75% amid multimillion-pound cloud investment
The insurtech’s growth has been accelerated by investment in its customer relationship management platform, called the Juice
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FeaturesElizabeth Linder: Insurance firms must stay on top of unregulated social media
With more brokers and insurers using social media to widen their customer pool, ex-Facebook’s Elizabeth Linder discusses what firms need to be aware of
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NewsAllianz and SYNETIQ launch green parts-based repairs platform
The new initiative is a ‘great step forward’ in ‘automated and sustainable motoring solutions’
