What newspaper do you read?
Financial Times, Saturday Telegraph, Sunday Times.

What career did you want to have when you were a child?

What do you like best about insurance?
The challenge and the need for change.

What would you do tomorrow if you left the insurance industry?
Rejoin the retail industry.

How do you relax if you do not play golf?
Spend time with my family.

What is the biggest insurance claim you have ever made?
I have never made an insurance claim.

Who do you most admire?
Nelson Mandela.

Do you have an unfulfilled ambition?
To run a marathon.

On dress-down Friday, what do you wear?
Chinos and a shirt.

How many people have you sacked?
Not many, but too many.

What is your most over-used phrase?
Let's give it a tick in the box.

What keeps you awake at night?
My children.

What advice would you give someone starting in insurance today?
Work in a customer focused service industry first.

What was your first job?
Trainee accountant.

Where did you grow up?
Co. Donegal, Ireland.

What was your education?
Local comprehensive, economics degree, chartered accountancy, Harvard.

What is your favourite book?
Diversity of Life by E.O. Wilson.

How often do you use public transport?
Every week, especially London/Manchester trains.

Who do you vote for?
The people I think will do the best for this country.

Are you in favour of the Euro? Yes/No?
No. Not just now. The UK's economy is not ready.