Insurers have been keen to demonstrate to their customers that Indian call centres provide good service But, it seems, Norwich Union (NU) has gone to greater lengths than most.
Spotted in Bangalore last week by a rival insurer was NU head of distribution Ken Wallace entertaining Layton Blackham boss Chris Blackham, Perkins Slade boss David Slade and The Broker Network boss Grant Ellis, all of whom were showing their true colours by wearing NU T-shirts.
Are these broking grandees NU's secret weapon in providing top-notch advice from the sub-continent?
Backchat thinks we should be told.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
