Chris Jones, IUA 2

Chris Jones: IUA’s focus on underwriting expertise has become ‘more important than ever’

2026-08-26T07:00:00+01:00By

‘When you’re in those really difficult times, the actual underwriting expertise, the risk management expertise, the discipline and getting the contract wording right is absolutely essential,’ says chief executive

More Story of the Day

Further reading

Chris Jones, IUA

Chris Jones: New IUA boss seeks to put trade body ‘on the front foot’ with three pillar plan

2025-07-07T07:00:00+01:00By

Technical skills, talent and risk management are prime focuses for the chief executive, who believes ‘London really will live or die by its underwriting and claims expertise’

GettyImages-2133175741

IUA names three new directors under new chief executive

2025-06-23T14:00:00+01:00By

‘With two new directors for underwriting and claims, we will be able to provide members with a more focussed service for their day-to-day operations,’ says chief executive

Sharon Brown, Peia

Briefing: What is contextualised care and what does it mean for pet insurance?

2026-08-27T08:00:00+01:00By

Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explains why the relationship between care provision and insurance must be thought about carefully

Lucy Luckett

Briefing: Fewer FOS complaints begins with better claims decisions

2026-08-26T08:00:00+01:00By

The Financial Ombudsman Service has an important role to play in dispute resolution, but the ultimate aim of the insurance sector should be to clearly communicate with customers and stop complaints reaching that stage