Analysis

Briefing: The great hybrid working debate – has flexible work models made service ‘non-existent’?

By Ann Manning 2025-02-06T07:00:00

Ann Manning

Broker managing director believes ‘hybrid models do not work’ as they have driven a ‘lack of service and output’

The global Covid-19 pandemic, which came about in 2020, forced organisations to embrace remote working on a scale never seen before.

However, in my opinion, this was introduced as a forced temporary measure to avoid the spread of coronavirus and should not, therefore, be assumed to be a permanent working practice.

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