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Top 50 Insurers: Commercial lines insurers pull ahead as Solvency UK data reveals sharper splits versus personal peers
Paul Dilley: Bridgehaven has not yet ‘scratched the surface’ of its growth ambitions
Briefing: Next steps crucial as super complaint submitted to FCA
Insurance Times reveals 2025’s Tech and Innovation Awards winners
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Regulation
News Analysis
In Focus: How technology is being used to help vulnerable customers – and a plea to the FCA
’Every insurer will have a slightly different philosophy and may have responded to the regulations and their best practices in slightly different ways,’ says chief technology officer
News
FRC lease accounting overhaul to affect insurer balance sheets
‘We encourage you to look at the new rules closely, and be transparent with stakeholders about what changes are coming, and what the changes will affect,’ says senior manager
News
Fraudster jailed for contempt of court following exaggerated £350,000 RTA claim
’This outcome is a salutary reminder for claimants who may be tempted to dishonestly exaggerate their claims,’ says partner
News
Key challenges in Consumer Duty board reporting revealed
’A lack of clarity in reporting undoubtedly tells a broader story of firms’ abilities to achieve the goals intended with the FCA’s Consumer Duty guidelines,’ says chief executive
News Analysis
Briefing: Next steps crucial as super complaint submitted to FCA
Which? said its evidence that the home and travel insurance markets are not working was “overwhelming”
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Meeting the Consumer Duty – Arag
It’s almost four years since the FCA announced the Consumer Duty and over two since it was introduced. Jay Prosser, director of partnerships and propositions at Arag, looks at the challenges it has presented for legal expenses insurers and their business partners
News
‘Super complaint’ being issued to FCA over home and travel insurance concerns
’Our evidence that the home and travel insurance markets are not working well is overwhelming,’ says director of policy and advocacy
News
‘Nowhere near’ drawing line under ‘legal system abuse’ – AM Best
US-based litigation funding is impacting social inflation – a key concern for casualty reinsurers, says credit rating agency
News Analysis
MGA-specific regulations should address ‘mixed picture’ in claims oversight
’The more an MGA is given responsibility and accountability for claims outcomes, the better the decision making and the customer claims journey,’ says chief operating officer
News
TfL proposals tackle ‘unfair’ insurance gap between London pedicabs and taxis
‘It’s unfair that someone can go and get a pedicab and yet a taxi driver that has got a lot of insurance is paying several thousand pounds,’ says director
News
FOS data shows travel insurance complaints up 17%
‘High uphold rates can be far more damaging to trust than sheer volume alone and, as this FOS data shows, some insurers still have work to do,’ says co-founder
News
Cila names new president and youngest ever deputy president
’The Charter changes represent a significant evolution of the Institute,’ says executive director
News Analysis
Should a bespoke regulatory framework be introduced for MGAs?
‘This isn’t about reducing oversight – it’s about right-sizing it to ensure that regulation supports, rather than hinders, the MGA model,’ says chief executive
News
Verisk helping insurers gain insight into carbon footprint of claims
’This assured model reflects our shared commitment to accelerating the transition to a low-carbon economy and will help to equip insurers in the UK with the tools they need to meet their sustainability goals,’ says director
News
FCA removes reporting requirement that affects 36,000 firms
‘We only ask for the data we need, making sure it’s proportionate, to reduce unnecessary burdens,’ says chief data officer
News
OIC portal savings ‘at risk’ as non-tariff personal injury claims surge past 50%
Data analytics firm warns that rising non-tariff personal injury claims following a road traffic accident could erode whiplash reform gains
News Analysis
Briefing: Insurance sector has ability to steer road safety
Best practice for safer driving has been a focus following the government’s proposed road reforms in August 2025 – the potential impact of rule changes on claims means the industry simply cannot be a passenger in these conversations
News
Nearly 500 victims transferred funds to ‘ruthless’ fraudsters posing as FCA
‘Fraudsters are ruthless. They attempt to steal money from innocent victims by impersonating the FCA,’ says executive director
News
MGAs struggling with contradictory broker expectations
‘Brokers are asking MGAs to deliver carrier-grade governance and start-up-speed innovation at the same time,’ says managing director
News Analysis
Should the UK have a minister for resilience?
‘Improving risk management practices will help to build a sustainable and resilient insurance sector that is better equipped to serve the evolving needs of customers,’ says director of commercial customer risk management and sustainability
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at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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