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Regulation
News
Cyber fine insurance rules leaving businesses financially exposed – Aon
‘Businesses need to understand how fines and penalties are treated across jurisdictions and ensure that their governance, reporting and compliance frameworks are robust,’ says head
News
FOS commits to sharing learnings from industry complaints data
’There’s a real opportunity for us to make a step change through our thematic reviews,’ says managing director
News
FCA not planning any market-wide action on premium finance as policyholders save £157m
’While we’re not planning any market-wide changes, we won’t hesitate to act if firms fall short of our expectations as we continue to monitor fair value,’ says director
News
FCA imposes growth cap on Markerstudy following governance concerns
‘A cap has been agreed with the FCA that both parties consider appropriate and consistent with our strategy and customer-focused growth ambitions,’ says Markerstudy spokesperson
News
FCA dismisses pleas for renewed Covid BI deadline extension
‘It is disappointing that the FCA is declining to take any further action when so many claims remain unresolved,’ says head of policyholder disputes
News Analysis
Are pet insurance claims keeping pace with customer expectations?
A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed
News Analysis
Briefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice
Is UKGI too focused on being a stickler for Consumer Duty rules, without properly considering the ethos and spirit of this outcomes centred regulation? Claims processes could be the rub here…
News
Biba Manifesto 2026: Spotlight on suitability of insurance products as women’s sports grows
’We’ve had incredible success with our [England] women’s football team and rugby team, [but] they bring with them different risks, different injuries and different challenges,’ says chief executive
News
Biba Manifesto 2026: Expansion to the growth and skills levy would help industry grow
’Training and skills is a really important part of what we do,’ says chief executive
News
FCA insurance head says it's ‘time to evolve’ as commitment made to industry
’It is time to connect, time to engage, time to support and I am going to add one in – it is time to evolve,’ says insurance head
News
Biba Manifesto 2026: Trade body seeks new Financial Services Bill
‘It’s not easy asking for a bill that isn’t in the King’s speech, that’s quite a challenge, but we just think it’s a necessity if we’re going to actually make these changes happen,’ says broker body chief executive
News
Biba makes 10 ‘key asks’ to stakeholders as it launches 2026 manifesto
’We want to be crystal clear on what we want to achieve for our members and highlighting the most important issues puts them sharply into focus,’ says chief executive
News Analysis
FOS complaint levels climbing despite Consumer Duty reforms
Insurance DataLab examines the latest Financial Ombudsman Service (FOS) complaints data to question whether Consumer Duty has had the desired impact
News
FOS targets resolving 80% of cases within six months in 2026/27
’The continuous delivery of changes and improvements to our service and the framework in which we operate will be a key focus next year,’ interim chief executive
News Analysis
Major shake-up of employment law raises challenges for UK businesses
As the Employment Rights Act comes into force, the insurance sector is well placed to support policyholders in adapting to the required changes
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 5 to 9 January 2026
News Analysis
UK regulation driving commercial insurance away from London, Zurich tells Lords
‘Some providers are exiting the market because the regulation is too prescriptive and difficult,’ says chief compliance officer
News Analysis
The Big Question: What regulatory risks or opportunities would UKGI see under a Reform UK government?
Insurance Times asked industry figures to consider the risks and opportunities a Reform UK government might present if it sought to overhaul the FCA – and what such changes could mean
News
FCA opens and publicises enforcement investigation into claims manager
The FCA says making the investigation public will allow affected customers to consider their options
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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