Vulnerable customers on the rise post-Covid-19, but insurers and brokers can help with better credit options

Coronavirus

New research from Consumer Intelligence, published exclusively by Insurance Times, reveals how vulnerable customers are being affected by the pandemic, as well as why this represents an opportunity for brokers and insurers to boost their brand’s reputation and their underlying business performance by offering better credit options for paying by ...

The coronavirus pandemic has hit many people hard, and this is leading to a rise in vulnerable customers across the UK as well as an increase in demand for credit when taking out motor insurance.

New research from Consumer Intelligence, published exclusively by Insurance Times, has found that around 16% of UK consumers identify as vulnerable, although the research notes the true figure is likely to be much higher.

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