Aviva Interviews
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IT InterviewJason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
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IT InterviewRebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
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NewsInsurance Times Advent Calendar: Jason Storah
For the 24th and last day of advent, Jason Storah, chief executive for general insurance at Aviva UK and Ireland, lists his Christmas wish list for the industry
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IT InterviewJason Storah: Insurance must be ‘more deliberate’ in ‘attracting and fostering talent’
Aviva seeks to collaborate with brokers on ‘really valuable’ talent attraction, alongside continuing to invest in measures designed to bolster brokers’ businesses and cement working partnerships
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IT InterviewRamesh Singh: ‘Watch this space’ as Aviva bolsters financial lines with new talent
The industry should ‘watch this space’ for developments in financial lines, says underwriting director
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NewsAviva refuses to be complacent on eTrading service following record report result
The insurer believes that its eTrading evolution is ‘not a one and done’ project, which is why it boasts the highest five star score from broker partner research for the sixth consecutive year
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IT InterviewAnn Owen: Aviva Private Clients ‘focused on claims service’ in high net worth sector
’We are staffed up because it’s not an option to not pick up the phone,’ says managing director
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IT InterviewOwen Morris: Aviva’s personal lines growth is centred on being consistent, not ‘flashy’
Personal lines managing director is ‘fairly ambitious’ for 2024 and will be vigilant for ‘exciting opportunities’ around new products
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IT InterviewJason Storah: Brokers are ‘fundamentally important’ to Aviva
Although new UKGI boss didn’t expect to move away from his Canadian business leadership, he swiftly recognised the ‘really big opportunities’ present in the UK market
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IT InterviewJason Storah: Aviva’s Probitas buy marks ‘win-win’ to accelerate ‘organic ambitions’
The purchase gives the insurer instant ‘scale’ in the Lloyd’s market, says UKGI chief executive
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NewsAviva prioritises internal regional improvements to demonstrate ‘commitment to supporting brokers’
Aviva is ’constantly trying to listen to feedback’ from broker partners, says managing director of UK mid-market
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News AnalysisDave Martin: Discipline will continue as Aviva seeks to drive service and product development
Aviva’s managing director for UK general insurance distribution and SME reflects on financial performance and what it is targeting in the new year
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IT InterviewAnn Owen: How Aviva is targeting a ‘market-leading’ position in the HNW sector
The insurer’s managing director for HNW speaks to the ’insane’ last few years and how a defined strategy is driving the business forward
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IT InterviewOwen Morris: Investing in neurodiverse individuals will ‘make the industry better’
’Neurodiverse people have a brilliant range of skills, so it is frustrating to see such low levels of employment,’ says managing director
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IT InterviewMichael Yabantu: From the football pitch to Aviva director
Yabantu speaks personally to Insurance Times about the group’s strategy and lessons learned from experiencing racism
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IT Interview‘There is real value in insurers helping people get ahead’ of climate change-related risks – Aviva’s Adam Winslow
Plus, as the UK’s ‘power mix is changing’, Aviva is ‘looking at extending [our] renewables footprint’, noted the insurer’s UKGI chief executive
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IT InterviewAdam Winslow: Retail business and HNW will form ‘the key axis of growth’ for Aviva’s personal lines arm in 2023
UKGI chief executive outlines where Aviva is aiming to expand this year across both personal and commercial lines – although eTrading ‘remains a big area of focus’
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IT InterviewRyan Birbeck: Cyber cover set to be ‘significant focus’ for Aviva in next three years
Distribution director for regional brokers believes the insurer is currently ‘underweight’ when it comes to cyber insurance provision
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IT InterviewAviva ‘continually committed to its broker channel’ – Maria Crockart
The insurer has seen its gross written premium in digital SME improve in its half-year results because it has listened to brokers needs
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IT InterviewMaria Crockart: Aviva acknowledges ‘demand from brokers for better’ eTrading responses
The insurer’s digital trading and automation director is adamant that the firm wants to ’bring the best of Aviva’ to its eTrading functionality for brokers
