High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 23 to 27 March 2026
Aviva set to open a new onshore operation in US commercial lines
’We’re building on the foundations of our US wholesale business underwritten in London and are confident about the opportunity writing in the US surplus lines market gives us,’ says chief executive
Aviva to launch insurance app on ChatGPT
’The app is simple to use, allowing customers to get a home insurance quote with just a few questions,’ says chief executive
Nine in 10 brokers prefer regional insurer presence
‘Brokers continue to tell us that strong relationships and face-to-face engagement are central to their success,’ says managing director
Fantasy Football: Insurance’s top managers give advice for blank gameweek 31
Arsenal, Manchester City, Wolverhampton Wanderers and Crystal Palace are all without a fixture, so their players will score no points
Aviva claims industry first with new AI underwriting tool for CI cover
’By bringing AI summarisation to the protection market, we’re helping more customers get the protection they need more quickly,’ says chief underwriting officer
Briefing: Why are major personal lines deals popular in the soft market?
Soft market conditions have created a challenging personal lines environment, so is scale key to combat the challenges insurers are facing?
The Big Question: Insurer megamergers are adding up – what M&A opportunities are still on the table for UKGI’s largest carriers?
A surge of deals has triggered a new consolidation cycle that is redefining scale, competition and capability across the UK general insurance market. But questions remain around integration risk, broker dynamics and whether bigger will truly mean better.
Autonomous cars could hit UK next year – but is UKGI ready?
‘We’re moving away from insuring the behaviours of a driver to insuring the behaviours of an algorithm,’ says director of motor underwriting
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Insurance DataLabs provides the facts and figures behind the biggest insurer trophies at the Insurance Times Awards 2025
Top 50 Insurers: Aviva consolidates top spot thanks to DLG amalgamation
Opinion: Is nepotism inherently bad or an underutilised talent attraction tool?
As sharks circle, who gets swallowed in insurance consolidation?
Tariff-linked supply chain disruptions ‘worse than Covid’, complicating business interruption
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
Jason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
Rebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
Insurance Times Advent Calendar: Jason Storah
For the 24th and last day of advent, Jason Storah, chief executive for general insurance at Aviva UK and Ireland, lists his Christmas wish list for the industry
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at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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