Aviva News

fraud charter

Fabricated claims have ‘overtaken’ ghost broking as sector's biggest fraud threat

2026-07-23T07:00:00+01:00By

‘We identified an increase in first party misrepresentation – people playing around with their risk criteria application stage to try and reduce the premiums – which is an indicator that perhaps the cost of living crisis is now hitting,’ says head of counter fraud

HoL

Admiral, Aviva and NFU Mutual give Consumer Duty evidence to House of Lords committee

2026-07-22T12:00:00+01:00By

‘I can tell you that the visibility that’s been achieved around customer metrics, at both the board level and all the way through the organisation, is really good,’ says Aviva UK boss

insurancebroker

Faster claims management is brokers’ number one priority – Aviva

2026-07-16T11:00:00+01:00By

Brokers overwhelmingly cite faster claims management as their number one priority for improved insurer service, with claims experience vital to retaining business

Renewable Energy

Aviva and Axis launch Lloyd’s consortium focused on UK onshore renewable energy

2026-07-08T09:00:00+01:00By

The two firms say it is the first Lloyd’s consortium specifically focused on UK onshore renewable energy, making it a ’distinctive offering’ in the market

cyber attack (3)

Aviva updates cyber products as risks evolve

2026-07-06T12:24:00+01:00By

‘We’ve expanded our appetite and strengthened our cover to help brokers support a wider range of businesses from a growing range of threats,’ says head

promotion, new hire

Aviva announces two promotions in private client business

2026-07-03T09:00:00+01:00By

’I’m delighted we’ve been able to recruit from within the business,’ says managing director

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Aviva Analysis

little to show for it

The Big Question: Is UKGI ready to respond effectively to another pandemic event?

2026-05-26T07:00:00+01:00By

May 2026’s hantavirus outbreak on a Dutch cruise ship is ringing unsettlingly familiar alarm bells – but, with this threat of a new health crisis emerging, is UK general insurance (UKGI) ready to respond effectively to another possible pandemic event and action lessons learned from Covid-19?

deal

Briefing: Why are major personal lines deals popular in the soft market?

2026-03-26T09:00:00+00:00By

Soft market conditions have created a challenging personal lines environment, so is scale key to combat the challenges insurers are facing?

GettyImages-2180680515 (1)

The Big Question: Insurer megamergers are adding up – what M&A opportunities are still on the table for UKGI’s largest carriers?

2026-02-24T08:00:00+00:00By

A surge of deals has triggered a new consolidation cycle that is redefining scale, competition and capability across the UK general insurance market. But questions remain around integration risk, broker dynamics and whether bigger will truly mean better.

GettyImages-2214435963

Autonomous cars could hit UK next year – but is UKGI ready?

2025-12-09T08:00:00+00:00By

‘We’re moving away from insuring the behaviours of a driver to insuring the behaviours of an algorithm,’ says director of motor underwriting

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