There's fair competition and there's unfair competition, and the report entitled "Bullying banks poach policies" (News, 15 September) highlights the latter.

Someone needs to take action to prevent the banks using their considerable financial weight to put undue pressure on clients - whether commercial or personal - to buy additional services and products.

To threaten to withdraw services, such as lines of credit, if the customer doesn't purchase insurance policies, is at the very least bad practice and at worst grossly unfair.

The banks claim that they are unaware that these practices take place. But it is easy to see why these practices might arise. Bank staff are under huge pressure to hit sales targets.

The Office of Fair Trading needs to investigate these allegations and businesses should show their contempt for these practices by voting with their feet. The guilty ones will soon change their ways if there are hit where it hurts - their profits.

Ben Davies