Claims – Page 33
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Analysis
Hospitality group BI judgment could signal ‘flood of further cases’ ahead
Insurers could still face ‘potentially significant’ claims exposure around BI policy interpretations, despite intention of test case judgments
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News
Lloyd’s returns to profit with £2.3bn in full-year 2021 results
£2.9bn was paid to customers impacted by Covid-19
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Analysis
Briefing: Was the MoJ’s part two consultation response worth the bother?
With a five-year gap since the initial reform consultation and the OIC portal still posing functionality problems, has the MoJ taken the easy way out with its no change agenda for part two of the whiplash reforms?
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News
Government scraps building safety manager requirement in latest Building Safety Bill shake up
The Secretary of State now has the power to ’impose requirements about new build home warranties’
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News
MoJ unveils no change to credit hire and rehab in part two whiplash reform consultation response
The government will work with industry stakeholders to see whether arrangements such as the GTA should become mandatory, however the emphasis is on the ‘industry to keep its own respective houses in order’
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News
Admiral chooses Nuvalaw and Trust Arbitration to fast track personal injury claims
The new solution can expedite motor claims resolutions from weeks to days and cut costs for insurers
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News
‘No silver bullet’ for repair supply chain issues
Brexit, Covid-19 and the Russia-Ukraine conflict have combined to create ’utterly unprecedented’ supply chain challenges
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News
MIB and Wipro partnership set to overhaul industry’s data services
The deal will help MIB to better respond to the evolving needs of its customers
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Analysis
Briefing: Ukraine war aggravates claims inflation headache for insurers
Claims inflation was already biting, but now the consequences of the Russia-Ukraine war will add further pressure
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News
Zurich wins court case as defendant pleads guilty to fraudulent motor claim
After deliberately causing damage to his car, the fraudster is facing a ‘hefty fine, community service and criminal record’, says head of claims fraud
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Analysis
Fraud experts describe ‘worrying’ rise in property disrepair claims
Claims management companies are increasingly targeting this part of the market due to claim causation grey areas
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News
Around 800 UK accidental damage claims per year are dog-related – Aviva
Home insurance policies usually have exclusions for pet-related damage, including chewing, scratching and fouling
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Analysis
Briefing: Sector collaboration is quicker and more certain solution to tackle spoof ads versus OSB
The insurance industry must work together to collate information and case studies if it is to prevent ad spoofing from ‘legitimising fraud’
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IT Interview
Markel UK attributes four star report rating to sustainability focus
The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director
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News
Specialist cycling insurer reports 8% rise in claims
Over half of payouts were for bikes or kit worth under £500
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News
Polish insurer taps Tractable’s artificial intelligence platform
The insurer hopes to make the claims process quicker
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News
Backchat March 2022
Canine colleagues, esports, crash for cash fraudsters and a new role for an insurance veteran. What has the insurance industry been up to lately? You heard it here first…
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Analysis
Opinion: Insurers still drowning in BI claims backlog
One year on from the FCA’s first publication of BI claims payment data, editor Katie Scott reviews the industry’s progress to date
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News
Axa veteran takes helm as Aviva’s chief claims officer
After a tenure of almost 16 years at Axa, the new appointee looks forward to getting stuck into his new role
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News
Trade credit insurers pull back from Russia and Ukraine
Some trade credit insurers will be adjusting their underwriting strategy