Claims – Page 407
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IT Spotlights
IT Spotlights London market: Q&A with Stuart Willoughby
Markel International’s claims director believes that positive people power is crucial to the success of claims handling, which is increasingly becoming an area of industry focus
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News
Failure to ban referral fees causes controversy
Legal Services Board claims referral fees can be managed with ‘transparency’
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IT Investigates
IT Investigates: Fraud’s links to organised crime
Insurance Fraud Bureau claims 70% of the frauds it investigates have links to organised crime networks
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Online only
Referral fees win stay of execution
Insurers have slammed the legal services watchdog’s decision to rule out a referral fee ban. The Legal Services Board, which regulates lawyers, announced today that it has decided not to introduce a ban on referral fees. Instead the board has decided to introduce greater transparency around the operation of, which ...
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Analysis
More motor misery as claims spike is predicted
New data suggests motor insurers need to be extra vigilant in the coming months
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Inside Broking
In or out: how to manage claims
A successful claims record is the backbone of a broker's business, so should claims be outsourced or managed in-house?
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IT Spotlights
IT Spotlights Claims: Still paying for winter
UK insurers are still recovering from last year’s big freeze, which cost the industry £1.4bn
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IT Spotlights
IT Spotlights Claims: Q&A with Angus Tucker
Lorega Solutions Ltd's operations director, and past president of the Chartered Institute of Loss Adjusters, on insurance in action
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IT Spotlights
IT Spotlights: Claims casebook
The recent insurance-related legal judgments and what they mean for the sector
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News
Hiscox chief predicts rate rise after run of disasters
Bronek Masojada says reinsurance rates will spike, but doubts the increase will last