Claims – Page 78
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News AnalysisFlood deal spotlights the need for a proactive approach
Swiss Re’s latest flood partnership gives visibility to the fact that data is becoming increasingly vital in the proactive management of flood risks
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NewsDirect Insurance Group reveals multimillion pound IT investment
The group’s chief executive says digital transformation is a key strategic goal
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News Analysis‘Broken’ insurance industry must find fire insurance solution following Grenfell
Brokers attempt to pick up the pieces as insurers shun high-rise block exposures, however broker trade body believes it would be ‘disappointing’ if the industry failed to find a workable solution for a risk the sector has been insuring for centuries
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NewsHybrid working model is a ‘huge opportunity’ post-pandemic – Direct Line Group’s Penny James
Direct Line Group’s chief executive says she is proud of her staff managing the stresses of lockdown while serving customers throughout the pandemic
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NewsAverage home insurance premiums drop 1.2% despite accidental claims uptick
But London remains the most expensive region for home insurance
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NewsDirect Line Group gunning to be the ‘insurance company of the future’
In a live video stream this morning with journalists, Direct Line Group’s chief executive Penny James said the insurer hopes to support customers across their entire insurance lifecycle via a fully digital ecosystem
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FeaturesOpinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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News‘There’s no point looking backwards’ at industry’s BI woes says economic secretary
The economic secretary to the Treasury told online delegates that the insurance industry ‘will play a very significant role’ as the UK emerges from the coronavirus lockdown, but that it has to look to the future rather than mull on past grievances
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NewsDirect Line Group sees dip in year-end financials for 2020
The firm’s chief executive adds that DLG has ambitions to be ‘a tech and data driven insurance company’
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NewsPaying cyber ransom threats is to ensure customer survival says expert panel
Although a ‘contentious area’, industry leaders said cyber insurers that pay customers’ ransom payments are simply aiming to make ‘sure our customers survive after a particularly unpleasant incident’
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FeaturesBriefing: Will cyber insurance be the casualty of the next ‘black swan’ event?
The issues surrounding business interruption cover linked to pandemic-caused claims hit insurers and hit them hard. It’s only natural, therefore, to want to look ahead to other products that may follow the same trajectory if another black swan event arises - and cyber insurance has “certain parallels” according to the ...
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News AnalysisAdmiral Group expects to be ‘less impacted’ by FCA’s fair pricing reform
The company’s chief financial officer further identified price comparison websites (PCWs) as an ‘important distribution channel for us’, while new group chief executive Milena Mondini de Focatiis celebrated the insurer’s premium refund initiative, describing it as ‘a bit unique in the market’
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News AnalysisBI test case was ‘a difficult moment during the year for RSA’ says UK boss
The insurer’s chief executive for UK and international business admitted that ‘there’s work to be done in 2021’ around business interruption coverage and reputational repair
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NewsJacqueline McNamee’s insurtech MGA plans rapid expansion
The insurtech MGA’s chief executive McNamee says the firm is in a ‘strong position’ to drive exponential growth
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NewsAllianz could gain a competitive advantage via insurtech partner’s instant claims strategy
GlobalData believes that targeting immediate claims payouts is a ’good strategy’ from Allianz
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NewsInsurtech UK calls for end to VAT regime for insurtechs ahead of Spring Budget 2021
The trade body discusses the challenges that insurance premium tax causes the insurtech sector in the run up to the topic potentially being debated later this week on 3 March
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News AnalysisReform ban on pre-medical offers could lead to arrangements that aren’t ‘in the spirit of the rules’
As the government confirms that pre-medical offers will not be allowed for whiplash injuries after 31 May, Insurance Times explores how insurers may seek to circumvent this
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People & OpinionQ&A: Insurtech benefits apparent amid pandemic but complex claims need a human touch – Gallagher Bassett
Andrew Sewell, Gallagher Bassett’s UK technical director speaks to Insurance Times about insurtech and how the pandemic has demonstrated the sector’s importance, but a human touch is still necessary for complex claims
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News‘Doing nothing is not an option’ following BI test case says ABI’s Huw Evans
The director general admitted that communications to company owners regarding their business interruption coverage was ‘too harsh and too insensitive’ early on in the Covid-19 pandemic, and that cyber insurance is the next coverage insurers and brokers need to keep an eye on
