Paying cyber ransom threats is to ensure customer survival says expert panel

ransom, cyber (2)

Although a ‘contentious area’, industry leaders said cyber insurers that pay customers’ ransom payments are simply aiming to make ‘sure our customers survive after a particularly unpleasant incident’

Cyber insurers that pay commercial customers’ ransom after a cyber attack are simply “trying to make sure our customers survive after a particularly unpleasant incident”, said Neil Arklie, head of cyber insurance at Aviva.

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