Direct Line Group gunning to be the ‘insurance company of the future’

ecosystem car policy

In a live video stream this morning with journalists, Direct Line Group’s chief executive Penny James said the insurer hopes to support customers across their entire insurance lifecycle via a fully digital ecosystem

Direct Line Group is gunning to be the insurance company of the future according to chief executive Penny James, who was speaking to journalists this morning regarding the insurer’s preliminary financial results for 2020. 

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