Insurer makes £20m profit and posts 98.4% combined ratio

PPI complaints surge

Co-operative Insurance has swung to a £20m profit after tax in the first half of 2012 from a £2.4m loss in the same period last year.

Operating profit jumped 346% to £30.3m (H1 2011: £6.8m), and the combined ratio improved by 14 percentage points to a profitable 98.4% (H1 2011: 112.5%).

The Co-op attributed the turnaround to a rebalancing of its underwriting approach across its home and motor portfolios and a strong brand position.

Claims dropped 12.8% to £222.9m (£255.5m) and the insurer also cut expenses. The expense ratio dropped 0.6 points to 20.5% (H1 2011: 21.1%).

The improvement came despite a 20.6% drop in gross written premium to £284.5m (H1 2011: £358.4m).

Co-op Insurance H1 2012 results in £m (compared with H1 2011)

  • Gross written premium: 284.5 (358.4)
  • Net earned premium: 297.5 (289)
  • Claims: 222.9 (255.5)
  • Operating profit: 30.3 (6.8)
  • Profit after tax: + 20.0 (-2.4)

Ratios (%)

  • Combined ratio: 98.4 (112.5)
  • Expense ratio: 20.5 (21.1)
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.