Insurers should focus on ‘pay how you drive’ says Towers Watson

A consumer survey from Towers Watson, Telematics: what European consumers say, has revealed that frequent motorists are more likely to be interested in a telematics policy than those who get behind the wheel less.

Responses from the UK revealed that motorists who used motorways very frequently were the most likely to be interested in a telematics policy (68%), while rare users of urban roads were the least interested in telematics (30%). See graph below.

 

Towers Watson global property and casualty pricing leader Duncan Anderson said: “Products that focused on mileage, restricted times of vehicle usage or simple ‘event counters’ seem likely to have a short-term future. The indications are that the appeal of telematics to most consumers is largely associated with ‘pay how you drive’.”

Pay how you drive policies do not restrict the mileage of the insured and instead base premiums on driving style. The report said that insurers who focus on policies that base premiums on distance driven “will be limiting their market”.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.