customer satisfaction

Marco Perestrelo: ‘We have seen first hand how technology creates new experiences for customers’

2023-08-14T06:30:00+01:00By

’Esure has undergone a complete transformation,’ says head of claims technology

trophy stars winning

Revealed: Claims Excellence Awards 2023 – winners and reaction

2023-05-26T10:47:00+01:00By and

There were some lucky double winners and some firms picked up their very first Insurance Times Claims Excellence Award at our hottest awards so far – was it you?