All Features articles – Page 39
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Features
Where are the eco policies
The Environmental Liability Directive takes effect in the UK at the end of April and companies will have to face new responsibilities, but what is the insurance industry doing to help? Andrew Holt reports
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Features
Delivering the PMI message
With brokers still reluctant to embrace PMI, sales and marketing director of PatientChoice, Stuart Scullion tells Andrew Holt of his plans to boost relations between health insurance and brokers
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Features
Man of mystery steps out from the shadows
After a year of restrictions, following his move from Alexander Forbes in August 2005, Tony Blyfield is aiming to become the dominant force in the PI broker market, with Prime Professions. Andrew Holt reports
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Features
Lost in translation?
Call centres offshored to India face problems which could affect the cost benefits expected from the move. Dexter Morse explains
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Features
A transparent view
Smaller brokers should not fear the FSA's move towards mandatory disclosure of commission - they will benefit from knowing the preferential arrangements larger brokers enjoy, says Simon Burgess
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Features
Are your staff fit for work?
Ill-health in the workplace is on the increase and is adversely affecting business productivity. James Wallis highlights the need to take a proactive interest in employee well-being
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Features
A commission protection strategy
PPI commissions are being investigated by the Competition Commission. This has put pressure on traditional providers to get the right balance of price and product design. Ian Moffatt reports
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Features
Time to stop exploiting accidental tourists
Travel insurers are doing their customers a disservice with shoddy, inadequate travel policies, says Chris Wheal, and should start offering fair, high quality products to their consumers
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Features
Proof that advice is right
After a tortuous MBO, UKGI's Shaun Godfrey can now prove that his broker support operation adds value to a broking business with the award of CII accreditation. Andrew Holt reports
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Features
What I would like in 2007 is...
Insurance Times asked some industry leaders what they would wish for the industry and for themselves in 2007. Here's what they said...
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Features
A year of revelations
Backchat was out and about in 2006 observing and commenting on the weird and wonderful, and the sublime and ridiculous. Here's a selection of our industry's alternative face
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Features
The search goes on
Terri Grainger reviews the recruitment crisis that is growing within the industry and the solutions being considered
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Features
When people go bust, PPI should help
The rising level of Individual Voluntary Arrangements should sound a warning to the PPI industry, because the cover is just not good enough. Simon Burgess reports
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Features
Aggregating factors
Is consolidation pushing brokers to seek the aggregator route as a means of survival? Jonathan Hynes reports
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Features
Talking talent
Insurance Times together with our sponsor, Groupama, met some of the industry's future leaders to discuss the merits of the CII talent initiative
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Features
Knowing your true value
Many firms are failing to adequately cover their assets, finds Susan Davies, leaving them open to potential financial losses and risking the long-term viability of their business
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Features
Treading on thin ice
As winter deepens and the roads become icier, the chances of having a car crash increase exponentially. But who's responsible? James Morris and Tom Baker report
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Features
Making sure your bases are covered
With massive compensation disparities for consumers, Andrew Paddick argues that the Financial Services Compensation Scheme urgently needs an overhaul
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Features
Delivering in the regions
Local expertise is being acknowledged in the regions despite the thrust of the multinationals, says Steve Fitzgerald.
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Features
Mining the interface
Analysing and using the wealth of information that customers provide when they contact a company is proving difficult for the insurance industry. Keith Rodgers explains why
