All Features articles – Page 40
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Features
Mining the interface
Analysing and using the wealth of information that customers provide when they contact a company is proving difficult for the insurance industry. Keith Rodgers explains why
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Features
Hyper active
Hyperion has increased its global reach, boosted its annual return to 37% and jumped up the Top 50 broker league, and it is still pursuing opportunities. Andrew Holt talks to the men at the top
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Features
Top insurance brokers: Northern Ireland
Insurance Times and sponsor Close Premium Finance, brought together the broker elite to determine the best brokers in Northern Ireland
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Features
Clamping down, quietly
Claims management regulation seems to be getting off to a shaky start as tight deadlines and scarce resources hinder progress, but regulator Mark Boleat tells Katy Dowell he will get the job done
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Features
Principles and profit
The UK's large Muslim population is prohibited from buying mainstream insurance products, but that is about to change. Sandy Maxwell reports
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Features
Protect and survive
Despite profits being made in the payment protection market, Simon Burgess explains how companies are under increased pressure to provide a fair service
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Features
Two wheels, too difficult
Finding the right insurer for your bike can be an ordeal. Chris Wheal describes his long road to finding the right quote.
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Features
Wired for the future
To be more competitive, brokers will have to abandon their traditional image and embrace technology. Andrew Holt reports
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Features
Check the risk of own-car driving
Marc Bacon and Andy Price investigate the increasing risks and costs associated with employees' own cars used on business
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Features
Clash of the Hard men
In an event hailed as the biggest white collar boxing event in the City, last year's champion sets out to keep his crown. Verity Adams reports
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Features
Fighting off the spammers
New spamming techniques could cripple an insurance company's email capability. But Jason Ashley explains some counter-measures
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Features
Have you got your KPIs licked?
John Harrison explains the importance of analysing the purpose of a website
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Features
Recruiting for succession
Succession planning is dependent on the available talent in the market, which requires the involvement of human resources skills. Simon Burgess reports
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Features
Management academy
Caroline Jordan looks at how the Towergate 'academy' is helping to develop the company's expanding workforce
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Features
Insurers to become 'venture capitalists'
Jonathan Davey, chief executive, PBS Holdings and chairman, Primary Broker Services
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Features
Future looks bright for Gibraltar
Steve Quinn, chief executive, Quest Insurance Management (Gibraltar)
