All Features articles – Page 67
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Features
Piling on the Pressure
Big banks and reduced commission are leaving some brokers feeling vulnerable. Caroline Jordan looks at the big issues over the past 12 months
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Features
Interview: Brendan McManus
R&SA is going to sharpen up its sales focus but keep its eye firmly on the bottom line. Brendan McManus tells Michelle Hannen about his new commercial regime
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Features
£20m court battle looms for Euclidian
Insurer narrowly fails to head off litigation from stop loss Names as compensation scheme fails
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Features
Direct threat
Insurers are attacking the brokers' heartland, SME business, but brokers seem unworried. Michelle Hannen reports.
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Features
Test your customer skills
It's testing time again.Three tasks will test your skills at helping customers to deal with proposal details and expectations of policy cover
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Features
Voice of youth
John Parker, the head of general insurance for the ABI, put his head above the parapet and agreed to be grilled by the Groupama-sponsored Insurance Times young professionals advisory board
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Features
Altered States
In this final article on communicating change Kate Foreman explains the importance of motivating staff by demonstrating the gains achieved
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Features
Leading from the Front
In our continuing series on the changing working climate for brokers, Kate Foreman explains how to rally staff and create a vision for the future
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Features
Communicating Change
Staff in many broking firms are facing upheaval from the rapid consolidation and change forced on them by regulation. Kate Foreman suggests the key points in implementing successful change
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Features
Secret Shopper
Continuing our series of undercover investigations, we sent a budding wine bar owner out in search of building, contents and liability cover
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Features
War on the killer fibres
New rules governing the management of asbestos-related materials in non-domestic premises come into force tomorrow. Glyn Smith assesses their impact
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Features
Consolidate ordie
Brokers are anticipating further market consolidation and most are saying the market is already starting to soften, according to a recent survey by Mazars and Biba. Michelle Hannen reports
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Features
Bottom of the class
The rate rises in D&O and PI cover over the past couple of years have helped insurers to recover some previous losses, but the threat of a price war could be damaging warns Jeremy Brazil
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Features
Accident by definition
Customers with personal accident insurance need an explanation of the extent of their cover, but it is not quite so straightforward as there are terms that need to be defined. Robin Wood explains
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Features
Welcome to the melting pot
This year's AIRMIC conference looks set to be one of the best attended for years. David Gamble, the association's executive director, explains
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Features
Kidnap under wraps
Premiums for kidnap and ransom insurance are skyrocketing, with contractors working in Iraq becoming major targets. But the government is refusing to step in and companies are reluctant to discuss the danger they are sending their employees into. James Sullivan reports
