All Features articles – Page 64
-
Features
Does it matter if training firms advise on your T&C needs ?
Independent training companies came under the spotlight at the recent CII Conference. Waltham Pitglow explains the dangers of their 'tick-box' approach to recommended training
-
Features
Setting levels
Assessment tests need to reflect the target level of competence in an organisation. Kate Foreman explains
-
Features
Price rules in the land of the soft market
A revealing survey of the private motor insurance market shows how customers choose their providers. Andy Akerman reports
-
Features
The Cape crusaders
South Africa could be the next call centre haven, according to a high powered delegation from Cape Town. Michael Faulkner reports
-
Features
Breakthrough for brokers
The CII Faculty of Insurance Brokers gives brokers the professional status they have been striving for. Robin Wood looks at how it is structured to appeal to the broker market
-
Features
Legal wordings
There are no standard policy wordings for legal expenses insurance. Variations in cover may not be easy to spot. Key issues are highlighted here by Ray Kneeshaw in this quick quiz
-
Features
Joined-up thinking
As the CII kicks off its annual conference, the pressure is on to merge it with the Biba event. Michael Faulkner reports
-
Features
Insurance endurance
The annual kartfest sorted out the endurance rating of the insurance industry. Our man in the helmet Jonathan Russell reports
-
Features
Minded to authorise
More brokers have now received their 'minded to authorise' letters from the FSA, which, essentially, enables them to trade from January 2005
-
Features
Are rates going soft?
No one seems to be able to agree on where liability rates are headed. Our panel of experts in Manchester discusses the situation
-
Features
Tilting the balance of payments
The level of payments made by insurers to brokers is under pressure and could rebound unfavourably on customers. David Smith explains
-
Features
Raising the temperature
Broker commissions have become contentious again as insurers reveal plans for variable SME commissions. James Sullivan reports
