Alliance & Leicester is first bank to use Fortis' text message quotes
Fortis has is to underwrite Alliance & Leicester’s first online stand alone travel insurance offering.
The insurer will now offer the bank’s entire customer base a travel insurance product that builds on the schemes Fortis has introduced and rolled-out since 2004 for Alliance & Leicester’s current account customers.
Alliance & Leicester will become the first bank to use Text2Insure to deliver its standalone travel product. This platform will allow Alliance & Leicester customers to obtain a quote and complete their transaction securely, including medical screening, online. Policy documents will also be provided online with the whole process estimated to take just a few minutes. The Text2Insure technology also allows for customers to receive an initial quote by SMS.
Fortis’ relationship with Alliance & Leicester dates back to 2004. In July 2007, the bank renewed its travel account contract with Fortis for a further four years, following a competitive tender process. The new system now provides Fortis with the opportunity to provide standalone travel insurance to all Alliance & Leicester customers.
Jonathan Dixon, Business Manager, Fortis said: “Fortis has been working with Alliance & Leicester for the last four years and has enjoyed a very productive relationship. Our partnership has evolved from a straightforward, added-value travel scheme to the bank’s Premier customers in 2004 to the introduction of our advanced technology that delivers web and SMS enabled processing in 2008. These developments have helped us provide an innovative product, married with an efficient process and supported by a claims service that is recognised as one of the best in the industry.”
Steve Burton, General Insurance Manager at Alliance & Leicester said: “We are pleased to be able to offer our customers access to this high quality travel product. One of the main reasons Fortis was successful in the re-tender last year was because of its consistent performance over the last four years combined with its innovative Text2Insure offering. We wanted to make sure we partnered with a forward thinking company that would always look for ways to further improve their offering - Fortis delivers this.”
