GAB Robins's new claims service

GAB Robins is targeting insurers with a new service to provides clients with additional claims handling capacity during busy spells.

GAB Robin’s Insurer Assist will provide a claims handling service for casualty, commercial and domestic property and motor business.

The service will be managed from Robins Claim Solutions (RCS), the desktop claims handling facility of GAB Robins.

RCS will provide a link into the company’s property, casualty and fraud investigation teams where required.

Tony Keilty, director of RCS, said: “By working closely with our property and casualty adjusting colleagues, we are able to provide a flexible service across a number of lines of business.

“This factor together with our ability to have solutions up and running quickly, at a time of year when staff levels can come under stress, ensures a responsive claims service is maintained, in a cost-effective way without reducing the quality of customer service.”