Homeserve has announced the line up of senior staff in its emergency services (HES) division.

Homeserve has placed its most experienced staff in general manager roles. They will report to Dominic Shorrocks, chief operating officer of HES.

Ian Shipley will be general manager for plumbing and drainage business, Alan Horton has been promoted to general manager for glass and locks and Simon Hancox will continue managing Home-serve claims management as general manager.

Mark Taylor will continue to lead Chem-Dry’s managed network and franchises while Mark Maddox has been appointed as general manager for Homeserve Property Repairs (HPR).

The number of operation directors within HPR has also increased from two to four.

Ian Carlisle, chief executive of HES, said: “This is an incredibly exciting time for the business.”

The emergency repair and home insurance company announced management job changes two weeks ago in an effort to centralise its business and focus on operations.

The main change is the introduction of general man-ager roles, with centres of excel-lence being set up around the UK to manage the company’s support functions, including client management and IT.