IBM has launched version 2.2 of CIIS for insurance – its client management system.
The IT giant believes the latest version will facilitate the integration of e-business applications, enhance the claims management process and speed up prototyping of new applications.
Bryan Foss, CRM solution manager, global insurance at IBM, said: "This will help insurers increase their customer focus by improving their ability to capture and make appropriate use of all customer-related information."
Version 2.2 enables new distribution channels such as the internet to be linked to traditional channels like call centres and broker systems. IBM has also defined a Java interface which means that users can develop client solutions more quickly.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
