’There isn’t any nuance for the wealth of experience and advice that the broker can bring in,’ says managing director
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
In this webinar, sponsored by Aviva and based on findings from the Insurance Times eTrading report, panellists discussed how eTrading is becoming a more bespoke proposition, what this change looks like, how eTrading products are transforming to be fit for the future and how eTrading models are evolving
Insurance businesses must make a dual investment for future success – in decision-making artificial intelligence and staff training to empower employees to tap into such tools
The Chartered Insurance Institute’s executive director of strategy, advocacy and professional standards, Adam Harper, questions FCA proposals scrapping CPD requirements for insurance staff
Brokers must make time to advise, influence and protect clients from underinsurance as softening market creates ideal moment in time to take advantage of competitive pricing
During softer market conditions, service becomes an even more important differentiator – but still too many firms are failing to focus on service as an important commercial USP
Insurer counter fraud expert calls out commercial brokers on lack of engagement in dealing with insurance fraud, emphasising that regulatory action may be the best way of inspiring greater anti-fraud collaboration
Chairman and chief executive plans to ‘respect the legacy’ of familial past leaders while steering the broker’s strategy to double business size over the next three years
Chief executive outlines how he hopes artificial intelligence will unlock a larger, more resilient commercial insurance industry that is capable of addressing uninsured global economic losses
AI is reshaping insurance workflows across a wide range of roles, and many firms like insurtech Hyperexponential are betting heavily that customers will embrace the change
Multiple experts spoke at Insurance Times’ TechTalk Live roundtable, which focused on affirmative cover for artificial intelligence and the myriad impact this technology is having on policies and practices