Insurer Interviews – Page 10
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IT InterviewCovea continues ‘to put the customer at the heart of everything we do’ – Sue Coffey
Plus, the insurer is working to create virtual touch points with intermediaries as it looks to expand its distribution channels
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NewsBetter technology in cars will not cause blanket claims inflation – Ageas
As more sophisticated technology becomes commonplace in cars, the cost of repair will fall in the long-term, predicts the insurer’s claims director
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NewsOpportunity around green parts is ‘too big to miss’ says Ageas UK claims director
The impact of the Covid-19 lockdowns last year enabled green parts to step up to the plate and fill distribution gaps in repair supply chains
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IT InterviewBroker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations
Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey
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NewsSabre shrinks book as it continues to push through rate increases
Insurer’s combined operating ratio climbs 2.8 percentage points, but remains a highly profitable 73.4% as it expects pricing pressures to ease
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IT InterviewEtrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance
Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform
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NewsBMS strategy shake-up sees top 50 broker target corporate market
The specialist broker has also appointed a new managing director for the division - the latest hire in the firm’s bid for expansion
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IT InterviewBroker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
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NewsAllianz promotes from within for its new head of commercial pricing
From a management trainee scheme in 2004, Allianz’s new head of commercial pricing has worked her way up
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NewsCLS: the £350m MGA looking to ‘grow by 40% in two years’ through broker partnerships
The Munich Re-backed MGA looks to grow its broker book to grow the business “by 40% in the next two years.”
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NewsAmanda Blanc resigns from Zurich
As a result of her resignation, she is also to step down as board chair of the ABI
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IT Interview2019 eTrading Q&A: Transfer of the LV business has been a real success story for Allianz
Insurance Times speaks to Helen Bryant, director of SME & corporate partners at Allianz Insurance on the reaction to the star rating in the Insurance Times 2019 eTrading Survey
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Ask the ExpertCyber is a reputational disaster waiting to happen - Mactavish CEO
Mactavish chief executive predicts a world where the reputation of cyber insurance “gets worse” if the placement remains “not good enough”
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IT InterviewQ&A: Putting customers first lands Covéa top broker rating
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution and underwriting, Sue Coffey and its head of high net worth (HNW) and operational governance Sara Simmons about its Five Star rating awarded by brokers
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NewsTifgroup reflects on its award win and how it plans on pushing forward
Tifgroup managing director, Richard Smith speaks to Insurance Times about winning awards, challenging the ethos and the importance of always developing to keep ahead of the curve
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Ask the ExpertFive questions with... chief executive at ECIC, Richard Forrest Smith
What has happened since Markel bought ECIC? What is happening in the contracting market? And what effect will Brexit have? ECIC chief executive answers all
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NewsCyber Insight 2018: In conversation with... Cliff White, head of cyber insurance at MUM
The second of a series of nine articles ahead of Cyber Insight 2018, Cliff White, head of cyber at Manchester Underwriting Management (MUM) talks the future of specialty insurance with Ekaterina Dimitrova
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NewsIGI turns to insurtech for new senior appointment
James Green joins IGI from Novae, an insurtech disruptor acquired by insurer Axis Capital last year for £468m
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IT InterviewInsurance Times Etrading Q&A: David Martin director of SME markets and corporate partnerships at Allianz
Head researcher, Savan Shah, speaks to director of SME markets and corporate partnerships at Allianz, David Martin, on its performance in this year’s Insurance Times eTrading survey
