Insurer News – Page 95
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NewsInsurance industry needs to ‘keep up’ with evolving customer demands amid digital shift – Aviva
’The digital shift really changed through the pandemic,’ says head of customer experience
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NewsThe types of insurance most complained about in the last financial year
Across main financial product areas, insurance received the second highest number of complaints
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NewsBrightstar launches new insurance broker
Chief executive says move ’reflects our strategic objective as a group to provide a more holistic solution for our clients’
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NewsCII seeking ‘rising stars’ for flagship talent scheme
The class of 2023/24 will be made up of 40 ‘promising professionals’, according to a statement
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NewsLack of underwriter presence at Lloyd’s ‘point of contention’ for young brokers – Liiba
‘It is embarrassing if there are more underwriters in Leadenhall market than there are at the box,’ one broker stated
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NewsCan brokers trust AI to handle sensitive data?
’You wouldn’t share a client report with a friend for a view, so why do it with AI?’ says corporate director
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News‘Tough’ 2023 predicted for motor insurance market as high COR forecast
’This is undeniably a tough time to be a motor insurer,’ says business management consultant firm
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NewsTifgroup unveils new platform to improve consumer access to travel insurance
’We believe this needs-driven, rather than price-driven, approach will make a big difference to the customer experience,’ says director of underwriting
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NewsWhat is the digital future of insurance firms?
’Companies that are going to be fully digital are only companies that startup from scratch,’ says chief transformation officer
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NewsAviva director responds to senior leadership changes at insurer
The director also highlights opportunities employees have at the insurer
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NewsAxa Commercial forms new partnership to offer payment by instalments solution
Financial director says solution will be available to customers and brokers in the near future
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NewsLack of clarity over what ESG data brokers and MGAs should be capturing – MGAA
Chief executive says the ’the industry needs to work together’
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NewsFraudulent claims against councils for pothole damage on the rise
’It’s vital that local authorities take the current heightened fraud risk seriously,’ says head of claims fraud
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NewsAtrium appoints exiting Chaucer boss as new chief executive
’His proven leadership, strategic acumen and deep industry knowledge make him the ideal individual,’ says chair
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NewsConcerns raised over ChatGPT use in underwriting experiments
The tool will not be ’prevalent’ in insurance processes as it can only be ’as good as the data you put into it,’ says insurance lead
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NewsNew service for insurers to be launched ahead of Consumer Duty regulation
The service will give insurers a ‘data-driven view of their performance against a backdrop of consumer outcomes’, says head of consumer strategy
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NewsLaw firm highlights how facial recognition technology landed fraudster with £51,000 bill
’[This] effectively demolished the claimant’s case,’ says legal director
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NewsAllianz appoints new personal lines leader
’His significant insight, knowledge and successful campaigns engaging with Allianz customers globally as well as in the UK will be an asset to us,’ says chief executive
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NewsSompo International adds new appointee to UK board of directors
’Her world-class leadership and expertise will be invaluable as we expand and grow our business globally,’ says chief executive
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NewsJohn Fowle to step down as Chaucer chief executive
’I am incredibly proud of the strength of our culture and the results we have delivered together,’ says departing chief executive
