FOS reveals which insurers are seeing largest volume of complaints
‘Behind each case are customers waiting for an answer and we are committed to delivering fair, timely and effective resolutions for consumers and businesses alike,’ says chief executive
Admiral agrees to sell US motor business to private investment firm
Leader says the insurer has made the move as it looks to focus on delivering ’long-term sustainable growth in our businesses in the UK and mainland Europe’
Thousands of Admiral staff to receive share bonuses worth up to £3,600
’I would like to thank Admiral colleagues for their ongoing commitment,’ says chair
Admiral celebrates ‘remarkable’ 2024 with 90% uptick in group profit before tax
The personal lines insurer generated £4.78bn in insurance revenue last year, alongside a 19% growth in UK insurance customers
Admiral commits to Flood Re’s Build Back Better scheme
’We know how devastating the damage, inconvenience and emotional burden a flood in the home can be,’ says head
Admiral strengthens commitment to sustainability with new investment
’Our purpose is to help more people to look after their future, which is why sustainability is embedded into our investment approach,’ says group chief financial officer
Insurer gender pay gap reports flag senior staff imbalance and part-time job problem
Median gender pay gaps across the UK’s largest insurers are higher than the national average – but how are these firms seeking to improve pay parity?
Why 2024 was a transformational year for UK M&A
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
Opinion: Are the days of generalist UKGI firms numbered?
Editor Katie Scott discusses the overarching structure of the UKGI market, commenting on the continued industry-wide drive to be increasingly ‘more specialist’
Admiral and Google Cloud partnership to place customers ‘at its heart’
’We see data at the heart of not only being able to ever evolve our ability to deliver personalised pricing, but also a more personalised experience,’ says chief information officer
Gavin Sewell: Honcho keen to create ’plumbing’ for multi-car propositions
The reverse auction marketplace also has plans to focus on partnerships this year
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