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Insurance Times Awards: Esure designs process to ‘reduce friction and boost confidence’
Alan MacEwan, chief operations officer at Esure Group, explains his firm’s entry to the Customer Champion of the Year – Insurer award
The biggest people moves this week
Insurance Times rounds up the most significant appointments, promotions and leadership changes from 29 September to 3 October 2025
Esure launches new motor and home app for policyholders
’It is a powerful example of how our platform is unlocking new possibilities to better serve our customers,’ says chief commercial officer
Exiting Esure owner reportedly in talks to lead $2bn investment in broker
The new investment is set to take the form of preferred equity, according to a report
Ageas agrees to acquire Esure for £1.3bn
Ageas says the deal will create the third largest UK personal lines platform
Backchat: April 2025
T&Cs you can’t put down for World Book Day, confirmed cricket collaboration, PAS provider paints the town with projection and one software firm pranks the industry with April Fool’s Day joke – what has the insurance industry been up to of late? You heard it here first…
Briefing: As Aviva completes DLG takeover, is more personal lines market consolidation on the cards?
The personal lines market is hotting up, with big players looking at acquisitions in this area
Briefing: US broker should welcome $2bn investment as it continues UK expansion
Exiting Esure owner is reportedly interested in buying another insurance firm – and is weighing up a huge investment opportunity
Briefing: Does Ageas’ purchase of Esure make up for it losing out on DLG?
Ageas UK made two bids for DLG in 2024 – both were rejected
Why 2024 was a transformational year for UK M&A
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
Insurers will need to take the pain if they are to make the most of AI – Esure
Having the right underlying systems in place to support AI functionality is crucial, according to insurer’s chief customer officer
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