Full Five Star Rating Report: Commercial and Personal Lines 2024/25 is now available
Insurance Times reveals full insurer rankings on service across both commercial and personal lines, with 16 insurers included in 2025’s final report
Brokers promised seamless migration as NIG and FarmWeb policies move to RSA
The integration of 750 new staff following the acquisition has been a ‘huge success’, says distribution development director
RSA agrees ‘transformative’ deal to acquire DLG’s commercial lines operations
The deal ’really turbo boosts our existing strategy for our broker proposition and our customer proposition in commercial,’ says chief executive
Insurance Times Five Star Rating Report: 2023 Commercial and Personal lines Online Ratings now available
Insurance Times is excited to announce the launch of the 2023 Commercial and Personal Lines Online Ratings
Insurance Times publishes full Five Star Rating Report: Commercial and Personal Lines 2022/23
Nearly 1,000 UK-based brokers participated in Insurance Times’ Broker Service Survey to inform this year’s exclusive report
Insurance Times reveals headline results from 2023’s Five Star Rating Report: Commercial and Personal Lines
The results from Insurance Times’ Five Star Rating Report: Commercial and Personal Lines 2023 are now available - how have UKGI brokers rated commercial and personal lines insurers this year?
Brokers reveal 2025’s best and worst insurer eTrading platforms
Aviva has secured a seventh consecutive five star award for eTrading service in Insurance Times’ latest research, trumping other extranet platforms such as Zurich Online, RSA Online and QBE FastFlow – but what else is the survey data saying?
Brokers reveal 2025’s best and worst commercial lines insurers
Markel UK has topped brokers’ commercial lines ranking for the second year running and a third time in five years, according to exclusive research from Insurance Times
Will RSA’s reputation remain ‘Intact’ after rebrand?
Adopting parent company’s name could see the insurer ‘literally starting again as a brand’ – or could the ‘allure’ of a ‘new and different’ name pose an ‘interesting strategy’ for business progression?
Why 2024 was a transformational year for UK M&A
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
Daniel Burton: NIG is targeting ‘real-time service levels’ for eTrading with brokers
Focusing on ‘automating underwriting rules and reviewing question sets’ will help the insurer stay ‘ahead of the competition’, says its head of broker eTrade
Q&A: ‘All hands on deck’ approach helps maintain strong service levels – NIG
Nick Makin, etrade business manager at NIG, tells Insurance Times about the latest developments in its etrading strategy
Q&A: NIG offers broker support amid pandemic pressures
Sonya Bryson, NIG’s managing director, talks to Insurance Times about the insurer’s response to the Covid-19 pandemic and highlights how the business has grown over the last year
Insurance Times Q&A: Neil Manser managing director at NIG commercial
Head researcher, Savan Shah speaks to the departing managing director at NIG commercial, Neil Manser on its performance in this year’s Insurance Times eTrading survey and the debate surrounding the imarket question set.
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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