Interviews – Page 24
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IT InterviewJohn Read: Hard market is brokers’ ‘saviour’ for preserving earnings
With the hard market ‘still here with a vengeance’, brokers face ‘additional difficulties’ in explaining the impact on premiums to clients
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IT InterviewGavin Sewell: Honcho keen to create ’plumbing’ for multi-car propositions
The reverse auction marketplace also has plans to focus on partnerships this year
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IT InterviewCar insurance needs to adapt for ‘changing marketplace for the future’ – LV=GI
Insurers will have to adapt to bring ‘value’ to the consumer beyond insurance, says insurer managing director
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IT InterviewChris Chatterton: Incoming OIC portal is ‘slightly past its sell by date’
Despite describing the motives behind the new portal for whiplash claims as ‘sensible’, handl Group’s chief commercial officer says ‘the vehicle we’ve been given is a bit unfortunate’
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IT InterviewMike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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FeaturesNew premium finance rules – what does it mean for the industry?
Brokers are going ’to have to change the way they do business’ around premium finance following the FCA’s pricing reforms, says insurance premium finance chief executive
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IT InterviewJaime Swindle: Effective trading versus efficiency will be a broker focus this year
As broking networks help their members combat the current climate’s challenges, the Covid-19 pandemic admittedly hasn’t been all bad, resulting in ‘a more forward-thinking industry’ says networks MD
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IT InterviewCombating surging cyber crime demands action from all claims parties – McLarens
Amid the uptick in Ransomware as a Service, ’keeping control of costs’ and ‘managing all stages in the cyber claim effectively is crucial’ says cyber and technology lead
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IT InterviewJohn Glen MP: Strong yet flexible regulation causes a ‘conundrum at the heart’ of the industry
Economic secretary believes the insurance industry will ’play a significant role to lay the foundations of our recovery’ from the Covid-19 pandemic
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IT InterviewJacqueline McNamee: The insurtech MGA serving brokers ‘something different’
Ex-AIG boss McNamee has plans for C-Quence’s next chapter, including servicing its ’tremendous broker distribution channel’
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NewsClaire Russell: Industry's 'work hard, play hard' culture can create mental health 'barriers'
Biba is partnering with Mental Health in Business to benchmark insurance firms’ mental wellbeing approaches
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IT InterviewStephen Murphy: Applied Systems’s next chapter ‘challenging previous assumptions’
Applied Systems Europe’s customer success director reveals what the software house’s plans with Google will mean for brokers and insurers
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IT InterviewPeter Clarke: Insurercore sets sights on US and Irish markets amid platform relaunch
The firm has aspirations of expanding into other markets and wants to be a lifeline for brokers
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IT InterviewLucinda Charles-Jones: Doing the ‘right thing’ for employees will benefit customers too
‘Smart working’ will be as ‘transformative in the future of work’ as the introduction of computers
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IT InterviewEd Gaze: 2020 a ‘good year’ for Lloyd’s Lab, 2021 to be ‘much of the same’
Lloyd’s Lab is also making ‘subtle tweaks’ to its selection process to widen its net
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IT InterviewRichard Brooks: Brokers need to be ‘flexible’ and offer ‘fit for purpose cover’
As the demand for technology SMEs grows, brokers that provide a specialist solution will have the edge
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IT InterviewThere’s no strategy to current broker consolidation – Aventum’s David Bearman
Furthermore, MGAs that ‘put growth over profit don’t deserve to have underwriting capacity’, says chief executive
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IT InterviewSemi-autonomous vehicles are ‘good news’ for claims exposure
However, data from motor manufacturers must be shared with the insurance industry to support premium and liability calculations
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IT InterviewDavid Bearman: ‘Our focus will be to build a broking house that will be decade defining’
After 25 years at the helm, the insurance group’s chief executive says the business is ‘just getting started’ as it unveils new brand and restructure
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IT InterviewAndy Fairchild: Taking advantage of technology in an intimate, advice-led way is ‘critical’
Trend-led brands will help establish the ‘winning insurance brokers for the next decade’
