Insurers will have to adapt to bring ‘value’ to the consumer beyond insurance, says insurer managing director
Insurance is evolving and technology is “fundamentally changing” the safety of vehicles. To embrace this “changing marketplace for the future”, insurers need to “evolve [and] adapt to the fact that cars will be crashing less”, said Heather Smith, managing director for direct insurance at LV= General Insurance (LV=GI).
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