Interviews

Manjit Rana: Clearspeed’s metal detector approach to claims fraud

By 2025-11-27T08:00:00

Manjit Rana, Executive VP - UK, EMEA & APAC Clearspeed

’We can identify who’s safe and who needs frisking to confirm they’re not a risk. The metal detector doesn’t put a barrier down that stops you flying when it beeps red – it just points out the need for a secondary check,’ explains executive vice president

Fraud is undoubtedly increasing in cost, but insurers are stuck between a rock and a hard place. While they must address the rising prevalence of fraudulent behaviour, they must also ensure their claims processes remain as frictionless as possible for legitimate customers. 

One necessity requires friction, while the other requires its removal. What is to be done? 

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